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Challenges in the Way of Admitting Mistakes

David Pagoumian

Based in Shrewsbury, New Jersey, David Pagoumian leads CRC Insurance Services’ Property Practice Group and has a success-driven track record over his 20-year career. One of the key tenets of David Pagoumian’s leadership style involves the character-building process of admitting mistakes when in the wrong and making amends.

In daily life, it is not difficult to identify those people who constantly blame their personal failures on other people, with the word “unfair” often coming into the equation. Taking responsibility for one’s failures takes large amounts of courage and humility, as well as a cognitive leap.
This has to do both with the way the ego drives many actions, and the way society leads us to construct self-identities that mask shortcomings as “weakness,” rather than areas for learning and developing skills in.
Cognitive dissonance occurs when the accusations of other people, or our own behaviors and thoughts, come in conflict with our idealized self-concept. Rather than reevaluating core aspects of their self-concept when confronted with mistakes, many people sweep shortcomings under the rug or justify behaviors such that they no longer seem in conflict.
Acknowledging mistakes requires moving from the defensive mode that the ego often pushes into and accepting the reality that one’s own perspective and actions are not always right.

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